{"id":2474564,"date":"2021-12-13T19:19:16","date_gmt":"2021-12-13T19:19:16","guid":{"rendered":"https:\/\/prgn.cullencommunications.ie\/?p=2474564"},"modified":"2022-08-24T09:37:22","modified_gmt":"2022-08-24T09:37:22","slug":"pr-predictions-for-2022-from-the-best-comms-pros-around-the-globe","status":"publish","type":"post","link":"https:\/\/prgn.cullencommunications.ie\/es_es\/prgnfuture\/pr-predictions-for-2022-from-the-best-comms-pros-around-the-globe\/","title":{"rendered":"PR Predictions for 2022 from The Best Comms Pros around The Globe"},"content":{"rendered":"

What a year! After 2020 wiped out all the plans people, companies, organizations and governments had made for that year, 2021 continued to surprise us in both good and bad ways. Worldwide rollout of vaccination; bullish stock markets; tourists in space, former presidents sentenced for jail or banned from social media platforms; return of inflation; \u201cred code\u201d alert over climate change; pullout of Afghanistan; social platforms proliferate, replace executives or change name; a disappointing climate summit; long-term politicians exit the game \u2013 just a few of the major events that shaped our World in the past eleven and a half months. Needless to say, all of them have had communications aspects and a number of PR and comms consultants working on them (or against them), building on them, comment on them and \u2013 hopefully \u2013 learning from them.<\/p>\n

What is for sure, next year will not stop posing challenges and creating opportunities for the public relations industry and its practitioners no matter where they are based on the globe.
\nFrom the zillion possible directions and \u201cwatch out fors\u201d here are two dozens of select advices and predictions for yet another unpredictable year from the worldwide members of PRGN, the network where agency members gather to connect and share.<\/p>\n

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\"Michael\u201cESG issues will be dominating corporate communications in 2022 and beyond.\u201d
\nMichael Diegelmann, Founder and CEO, cometis<\/a>, Wiesbaden, Germany<\/strong><\/p>\n

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\"\"\u201cIn the U.S., \u201ccancel culture,\u201d particularly related to DEI, will continue. From a communications standpoint, this means that brands must continue to be thoughtful and authentic in their words and, most importantly, actions.\u201d
\nSandy Lish, Principal\/Co-Founder, Castle<\/a>, Boston, Massachusetts<\/strong><\/p>\n

 <\/p>\n

\"\"In a context of instability, where we can no longer project ourselves in the long term as in the old normality, priorities of values are changing. The power of politicians and the press, democracy and capitalism are replaced by the social networks, and the voice of all and no longer of a select few. Each one wants to have an opinion and choose their destiny and not delegate that right.
\nThe role of public relations in this new world must also adjust. Communicating will always be important, but now more than ever taking a role as communicators and advisers being conciliators, raising values such as the ability to listen to the other, the value for the environment and respect for the communities. If companies do not incorporate these new values, they will have to prepare to face a crisis. And we advisers must guide them in that path.
\nValentina Giacaman Hazboun, Founding Partner, RumboCierto Comunicaciones<\/a>, Santiago, Chile<\/strong><\/p>\n

\"Uwe\u201cPR agencies will be using more and more tools for handling the routines while concentrating on the creative jobs.\u201d
\nUwe Schmidt, Managing Partner, Industrie-Contact<\/a>, Hamburg, Germany<\/strong><\/p>\n

 <\/p>\n

\"Christina\u201c…And the tools that Uwe mention will be driven more by advanced AI and linguistic technology to support a higher quality of reporting, basic translation and media monitoring among other things \u2013 as well as fact-checking technology to help fight fake news. Tools like this will support our agencies in saving time on traditional manual PR tasks or even replace some of those which we have seen as core areas. So, to stay relevant, our focus must be even more on what separates the human brain from the machine: Creativity, Strategy, Feelings \u2013 and value driven by high-quality content.\u201d
\nChristina Rytter, CEO & Founder, Scandinavian Communications<\/a>, Copenhagen, Denmark<\/strong><\/p>\n

\"Abbie\u201cWe see three major trends for the coming year:
\n1. The workplace will continue to evolve as \u201cwork from anywhere\u201d and hybrid models become the norm.
\n2. Hiring quality talent will remain a challenge, forcing agency hiring managers to think differently about who the ideal candidate might be.
\n3. Client budgets will remain steady, with opportunities to additional projects in order to increase fees.\u201d
\nAbbie Fink, Vice President & General Manager, HMA Public Relations<\/a>, Phoenix, Arizona<\/span><\/strong><\/p>\n

\"\"\u201cCounterintuitively, while the Covid-pandemic constrained people to their homes, it opened more communications pathways enabling people to connect.\u00a0 <\/span>The PR industry now has the opportunity to create more content and more ways to engage audiences.\u00a0 <\/span>The media mix that includes the integration of paid and earned media will be more important than ever in 2022.\u201d
\nSean Dowdall, President, Landis Communications Inc. (LCI)<\/a>, San Francisco, California<\/strong><\/p>\n

\"Detroit\u201cLike 2020 and 2021, 2022 will be a year of great uncertainty. This uncertainty will be fueled by the seemingly endless pandemic and increasing problems in the global supply chain, as well as the pervasive frustration these two issues will continue to generate.
\nBut in 2022, great leaders and smart companies will move from simply dealing with uncertainty to actually embracing and leveraging it — as a catalyst for positive change. To do this, those leaders will need to communicate more than ever, to help their followers overcome fear and frustration with inspiration, encouragement, and a shared vision of a better future.
\nSo, clear, consistent and powerful communications, both on internal and external fronts, will be more important than ever for leaders.\u201d
\nJim Bianchi, President, Bianchi Public Relations<\/a>, Detroit, Michigan<\/strong><\/p>\n

\"\"\u201cThe \u2018work from anywhere\u2019 mindset is here to stay. Companies will continue to redefine what the workplace actually is. In fact, it\u2019s evolving to a mindset, not a location. Those that continue to create company culture based on relationships \u2013 not location — will thrive.
\n<\/span>PR isn\u2019t just PR anymore. There is no doubt that public relations \u2013 which carries roots from the journalism side of the industry, now touches marketing, e-commerce, social media, digital outreach and more. Moving forward, campaigns will be built on a solid foundation of defining the message, but how that message is distributed has morphed into a wide range of tactics far beyond traditional public relations. Those firms that embrace this expansion will continue to grow.\u201d
\nLeeza Hoyt, President, The Hoyt Organization<\/a>, greater Los Angeles, California<\/strong><\/p>\n

\"\"\u201cHybrid is here to stay. Although everyone values personal interactions, the pandemic has shown how feasible remote working is. The challenge remains to keep growing and building teams in this new environment while learn from the younger generations to better satisfy their needs. Clear communications allowing space for emotions will be strongly supported and followed.\u201d
\nDominique Biquard de Parenti, Partner, Identia PR<\/a>, Buenos Aires, Argentina<\/strong><\/p>\n

\"\"\u201cI see two broad trends for 2022. First, we are expecting public relations to play a leading role as the global economy recovers and as we adjust to a new world where we live with Covid for years to come. Being able to tell your story to the right audience at the right time will put PR at the forefront. Second, internal communications and communicating with employees will be central to the success of every organization. With a tight labour market, keeping the people you have will be even more important that attracting new talent.\u201d
\nDavid Wills, Senior Vice President, Media Profile<\/a>, Toronto, Canada<\/strong><\/p>\n

\"\"\u201cWe expect that the pharma and healthcare industry will be the big winner of all we went through over the last couple of years \u2013 in all developed countries and beyond. This will also be mirrored in the PR world where agencies with special reputation and expertise in that field will flourish (as they do already). Tourism and travel will need time to recover as will specialized PR agencies in that sector. We also expect that traditional press conferences, trade shows and similar events will never return to a pre-pandemic level and relevance. Hybrid versions and even more elaborated innovations we don\u2019t see yet will take their place.\u201d
\nRobert Bauer, Managing Partner, accelent communications<\/a>, Vienna, Austria<\/strong><\/p>\n

\"\"\u201c2022 will see a continuing recuperation from the pandemic downturn. The growing demand for digital services will last even after Covid-19 and replace some of the former face-to-face meetings to a greater extent. We will witness a growing trend of offering digitally advanced tools on different levels and different fields within public relations, such as hybrid events and customized virtual services\u201d.
\n<\/span>Karl Rickhamre, Agency Principal, Coast Communications<\/a>, Stockholm, Sweden<\/strong><\/p>\n

\"\"\u201cThe need to be nimble will never be more important. In this new world order, we are all managing businesses based on shifting sand, nothing is predictable. We must ride not fight the waves to keep clients, win new ones, hold staff, and stay true to our values.\u201d
\nSara Pearson, Founder and Chairman, Spider<\/a>, London, United Kingdom<\/strong><\/p>\n

\"\"\u201cThe world is recovering from nearly two years of the pandemic. Add to that the social, racial, and political unrest, and I think it is not a stretch to say that many have been traumatized by the events of the last several years. There is a collective grief that permeates much of the world right now. I predict that brands that are able to evoke comfort, reassurance, normalcy and authenticity will excel this year. Brands that are able to convey care, kindness and empathy \u2013 no matter what industry they are in \u2013 will find their voices amplified.\u201d
\nAnne Buchanan, President and Founder, Buchanan Public Relations<\/a>, Philadelphia, Pennsylvania<\/strong><\/p>\n

\"\"\u201cLooking ahead to 2022, the operative word for public relations professionals will be hybrid. We\u2019ll need to continue to adapt our communications for a hybrid environment where our target audiences are likely a combination of in person and remote. This includes everything from internal communications to both manufacturing and office associates to external communications to customers and media at trade shows.\u201d
\n<\/span>Brad Kostka, President, Roop & Co.<\/a>, Cleveland, Ohio<\/strong><\/p>\n

\"Alessandra\u201cKind communication:
\nKindness helps build relationships. Even in organizations. Public relations will play an increasingly important role in promoting the culture of kindness as a catalyst and agent of communication intended as a means to connect, create value, well-being and sustainable development.
\nIn PR there\u2019s never been winners or losers, but people and systems that confront and interact in a perfect relational balance.
\nIn 2022 we will see PR practicing and spreading practices of kindness more than ever.\u201d
\nAlessandra Malvermi, Managing Partner, Sound Public Relations<\/a>, Milan, Italy<\/strong><\/p>\n

\"\"\u201cIn the B2B space, I believe there are three things marketing and communications specialists should not lose sight of:
\n1. Personalisation strategies and tactics<\/strong>
\nFirst and foremost, personalisation strategies and tactics remain focused on credible relationship building which will progressively need to be refined in the online space as the pandemic continues to wreak havoc with marketers\u2019 best intentions to return to in-person engagements and activations.
\nIn this respect, it\u2019s important to remember that personalisation comprises a dual approach: On a strategic level, brands need to reflect the personas and voices that persuade diverse audiences that share their values and understand their needs. On a tactical level, the use of AI will allow marketers to use data to target niche groups with selected messages for selected audiences.
\n2. The battle against content glut is real \u2013 only credible content and original data has the power to influence<\/strong>
\nCredible, quality content gives depth to brand stories, particularly if supported by own research reports, surveys and white papers. It heightens relevance for audiences and creates avenues for customer engagement beyond content platforms and media relations to include videos and virtual events that can also include third party influencers and authoritative voices bolster the B2B brand\u2019s profile.
\n3. Websites as interactive customer engagement tools<\/strong>
\nWebsites are the most valuable owned digital property for B2B marketers. They are no longer just repositories of vast amounts of information or just \u2018final\u2019 destinations for digital marketing efforts. Retaining visitors, persuading them to take desired actions, and ensuring that their ranking remains top, will require constant engagement with content, optimization to ensure it is streamlined to efficiently direct visitors and interactive technologies to keep visitors engaged.”
\nLynn Erasmus, Managing Director, HWB Communications<\/a>, Cape Town, South Africa<\/strong><\/p>\n

\"\"\u201cThere is a new heightened expectation for walking the talk with professional development across the communications industry. We no longer can attend a conference to check a box but must commit to lifelong learning and prioritize strengthening our team\u2019s specializations across the board in order to earn adequate marketing budgets. The past two years have challenged public relations professionals to step into the spotlight more and play an active role in successfully navigating organizations through unchartered territories. Our firm has identified creative solutions for protecting time each week to turn our agency into a collaborative learning classroom and challenge others to reimagine this process for their own organizational setting.\u201d
\nLouise Oliver, APR, President, Peritus PR<\/a>, Birmingham, Alabama<\/strong><\/p>\n

\"\"Trend 1: ESG<\/strong>
\nGovernments and key stakeholders including consumer groups and activist shareholders are expecting companies to do more on the ESG \u2013 Environmental, Social and (Corporate) Governance \u2013 front. Whereas adoption of ESG principles and best practices was positively received by the public in the past, companies now increasingly must meet mandatory disclosure and reporting requirements.
\n<\/span>The challenge is for PR agencies to help clients manage and navigate the new standards and expectations, while avoiding \u201cgreenwashing\u201d (i.e., claiming and hyping up environmentally responsible targets and achievements). One way forward would be to work with clients on establishing long-term ESG principles and frameworks, as well as setting short-term goals and communication.
\nTrend 2: Digital Fragmentation<\/strong>
\nBefore the Covid-19 pandemic, people were already spending a lot of time online, and companies had to find ways to engage with target audiences by maintaining presence in social and digital media. The pandemic has accelerated this trend \u2013 people are spending even more time (personal and professional) online. Shopping habits are also increasingly changing. In the past, people looked for goods to buy in physical stores and then also online; today, especially in China, goods are said to be in search of customers, i.e., they are pushed to consumers via influencers.
\n<\/span>Another buzzword\/emerging trend is the \u201cmetaverse\u201d. It is unclear if we will see a true inter-connected metaverse; for now, there can be said to be several contenders, each with their own ecosystem. If we think of game producers like Roblox as potential metaverse managers, and see the potential to do product placement, brand building and customer acquisition for our clients, imagine what it would mean if PR agencies had to help manage clients\u2019 identities across multiple social and digital universes (e.g. offline and internet presence, Facebook and Instagram, Roblox and other game\/metaverse platforms, influencers).\u201d
\nBoh Tiong Yap, Founder and Managing Director, Mileage Communications<\/a>, Singapore<\/strong><\/p>\n

\"\"\u201cEveryone thought Covid-19 would be behind us by now. However, the circumstances have changed PR plans and media strategies at least for the near future. Now, when planning forward, we should emphasize Issues Management techniques to avoid having to deploy Crisis Management. It is crucial to identify issues that may impact the organization early on, and to initiate action to influence these issues. Both internal and external factors should be addressed in this regard.\u201d
\nEli Kamir, Founder and Chairman, KAMIR<\/a>, Tel-Aviv, Israel<\/strong><\/p>\n

\"Public\u201cApart from the Covid-specific issues that are likely to exercise us in 2022, it was interesting to see a HarrisX\/Ragan survey find recently that leadership is the no. 1 skill that CEOs value in a communicator. Our clients are looking to us for direction more than ever. And the direction that many brands now want to go is towards finding greater purpose in what they say and do. Next year, I think PR will be expected to show even greater leadership by helping our clients prioritise and positively influence societal and sustainability issues including inequality (health, education, income), food shortages, the global loneliness epidemic, and of course climate change.\u201d
\nOwen Cullen, Managing Director, Cullen Communications<\/a>, Dublin, Ireland<\/strong><\/p>\n

\"Coen\u201cIn a commercial world in which ESG is becoming increasingly important, it is not so much about what you think you should do, but about doing what society requires of you. That is why communication is no longer about What you do and How you do it, but Why you do something. The purpose of your company must be real, and not a made-up story. A passion and drive that is shared by everyone in your company and valued by your stakeholders. Promote that WHY as much as possible in everything you do, on your website, on socials and all your other means of communication. Even towards the What-oriented journalists and editors, your Why will provide a distinctive advantage.\u201d
\nCoen Staal, Managing Director, Evident P.R.<\/a>, Amersfoort, Netherlands<\/strong><\/p>\n

\"\"\u201cLooking at 2022 and beyond, I\u2019d focus my PR and communications predictions on four areas:
\n1. Successful brands will be the ones offering connectivity and emotion \u2013 considering especially the lack of such experiences in the last two years.
\n2. Sustainability and social responsibility will not be optional anymore.
\n3. Storytelling will continue to be the core of campaigns; meaningful partnerships, popular influencers and experts will be more and more involved in building brands\u2019 stories.
\n4. We will continue to evolve to a more genuine, simple and meaningful way to communicate with our publics.\u201d
\nPRGN President Alexandra Dinita \u2013 General Manager, Free Communication<\/a>, Bucharest, Romania<\/strong><\/p>\n

\"Mark“2022 will reward PR pros who give voice to people and brands that campaign for social and intergenerational justice. Covid-19 has widened the gap between the \u2018haves\u2019 and \u2018have nots\u2019, and climate inaction means the future will not be a safe place for our kids\u2019 kids. The frequency and impact of climate-related events will intensify and this will keep crisis and emergency comms experts busy.”
\nMark Paterson, Principal, Currie<\/a>, Melbourne, Australia<\/strong><\/p>","protected":false},"excerpt":{"rendered":"

What a year! After 2020 wiped out all the plans people, companies, organizations and governments had made for that year, 2021 continued to surprise us in both good and bad ways. Worldwide rollout of vaccination; bullish stock markets; tourists in space, former presidents sentenced for jail or banned from social media platforms; return of inflation; […]<\/p>\n","protected":false},"author":43,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","episode_type":"","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","footnotes":""},"categories":[2005,1272,1595,1296],"tags":[1520,1504,1620,1268,1505],"coauthors":[1883],"class_list":["post-2474564","post","type-post","status-publish","format-standard","hentry","category-employer-branding","category-pr-tips-trends","category-prgnfuture","category-public-relations","tag-global-public-relations","tag-international-pr","tag-pr-predictions","tag-public-relations","tag-public-relations-global-network"],"acf":[],"yoast_head":"\nPR Predictions 2022 - Best Comms Pros around The Globe<\/title>\n<meta name=\"description\" content=\"PR Predictions 2022 - Looking ahead to 2022, the operative word for public relations professionals will be hybrid. 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