{"id":2473141,"date":"2017-03-06T00:00:00","date_gmt":"2017-03-06T00:00:00","guid":{"rendered":"https:\/\/prgn.cullencommunications.ie\/send-what-you-intend-four-tips-to-avoid-mixed-up-messages\/"},"modified":"2022-01-18T13:05:27","modified_gmt":"2022-01-18T13:05:27","slug":"send-what-you-intend-four-tips-to-avoid-mixed-up-messages","status":"publish","type":"post","link":"https:\/\/prgn.cullencommunications.ie\/es_es\/pr-tips-trends\/send-what-you-intend-four-tips-to-avoid-mixed-up-messages\/","title":{"rendered":"Send What You Intend: Four Tips to Avoid Mixed-Up Messages"},"content":{"rendered":"

At the beginning of 2015, The Fearey Group moved offices and did a complete redesign of our workspace in the process. We went from private doored offices to an open, collaborative floor plan. We increased our technology infrastructure, worked on our message and created new tools in the process. And we did this for many good reasons, but such a drastic change was made possible in part by the way communication in our industry \u2014 and many modern industries \u2014 has changed. The privacy of our old offices was largely the result of most of our business being conducted over the phone.<\/p>\n

Now we live at the mercy of the written word. While it brings many advantages, including speed, efficiency, and continuity, it has its drawbacks. What I\u2019m focusing on now is not so much a drawback as it is an added layer of responsibility. The written word forces us to be better communicators. No longer can we rely on our natural verbal gifts of inflection, tone, and timing \u2014 not to mention visual cues like facial expression and body language \u2014 to ensure our message is delivered as intended and received without confusion. Written communication means we\u2019ve got to get our message right with our pens (or laptops) alone.<\/p>\n

We\u2019ve all struggled with it. People take us the wrong way, miss the point, even get their feelings hurt. How does ending a sentence with a simple period make you seem grumpy? Must we riddle our emails with exclamation points to convey enthusiasm? Is using all caps really the same as yelling? In this business of communication, a clear message is everything, and it\u2019s the responsibility of the sender to remove all doubt from the message. If our audience gets the wrong message it\u2019s not because they misinterpreted it, it\u2019s because we didn\u2019t do our job. It\u2019s the same with person-to-person interaction.<\/p>\n

Here are four tips to help send it right the first time:<\/p>\n

    \n
  1. Spend an extra few minutes on your email. Is all the information there? Just because every detail is crystal clear in your head doesn\u2019t mean it\u2019s obvious to anyone else. Pretend you\u2019re going in cold. Sometimes it\u2019s helpful to write a draft and sit on it for ten minutes before reading it again, tweaking it a little and hitting \u2018send\u2019. The time you lose is better for your relationship than the potential confusion caused by rushing.<\/li>\n
  2. Spend an extra moment to reread any previous messages in the thread. It\u2019s very frustrating to feel like you haven\u2019t been heard or asked to repeat yourself. Before you fire off your response, make sure you\u2019re understanding the other person as well as you can.<\/li>\n
  3. Think about your audience. Through the magic of empathy, we tend to alter our mannerisms slightly depending on who we\u2019re speaking with. It\u2019s a natural bonding measure and it gets completely lost when we are churning through our inboxes. Take a moment to imagine the person you\u2019re communicating with and get in the \u2018zone\u2019 with them. Trust me, it will help ensure your message hits its mark<\/li>\n
  4. And finally, setup a 60-second delay in your email box. You can simply do this as a rule in your rule bar. It\u2019ll save you from sending erroneous emails \u2013 trust me!<\/li>\n<\/ol>\n

    Like everyone, I get frustrated with the ongoing back and forth of digital business communication from time to time. That\u2019s why we now use Slack and text to communicate in the office. And why we\u2019re using Basecamp to manage communications with clients. Save email for the long-form letter, like it was intended to be. But we know email is here to stay \u2013so our best hope for improving it is to simply get better at it.<\/p>\n

    By Aaron Blank<\/em>
    \nCourtesy of The Fearey Group<\/em><\/p>\n

    Aaron Blank, President and CEO of The Fearey Group, shares tips for improving your business communications.<\/em><\/p>","protected":false},"excerpt":{"rendered":"

    At the beginning of 2015, The Fearey Group moved offices and did a complete redesign of our workspace in the process. We went from private doored offices to an open, collaborative floor plan. We increased our technology infrastructure, worked on our message and created new tools in the process. And we did this for many […]<\/p>\n","protected":false},"author":76,"featured_media":2473142,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","episode_type":"","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","footnotes":""},"categories":[1272],"tags":[1273,1315],"coauthors":[1817],"class_list":["post-2473141","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pr-tips-trends","tag-communication","tag-email"],"acf":[],"yoast_head":"\nSend What You Intend: Four Tips to Avoid Mixed-Up Messages - PRGN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/prgn.cullencommunications.ie\/es_es\/pr-tips-trends\/send-what-you-intend-four-tips-to-avoid-mixed-up-messages\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Send What You Intend: Four Tips to Avoid Mixed-Up Messages - PRGN\" \/>\n<meta property=\"og:description\" content=\"At the beginning of 2015, The Fearey Group moved offices and did a complete redesign of our workspace in the process. 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