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The Importance of a Good Crisis Management Plan – And How to Get Started

The Importance of a Good Crisis Management Plan – And How to Get Started

by PRGN Admin | 14 Aug, 2017 | Crisis Communications, PR Tips & Trends

Imagine this: You get an unexpected call in the middle of the day. Your company’s network has experienced a data breach and information for thousands of customers is now susceptible to hackers. You don’t know all the details yet, but the local news has gotten wind of...

Crisis Communication & Hurricanes

by PRGN Admin | 14 Aug, 2017 | Crisis Communications, PR Tips & Trends

At Xenophon Strategies, we’ve handled crisis communication on 13 major hurricanes for a variety of clients.  Check out the new blog post on communications lessons hurricanes have to teach from David Fuscus.  From planning to execution, getting ready for a natural...

Crisis Communication Fundamentals

by PRGN Admin | 28 Jun, 2017 | Crisis Communications, PR Tips & Trends

Good crisis communications planning starts with base fundamentals – assessing areas of risk, preparing your organization including effective policies and solid messaging and narrative that defines the organization and its values. Check out Xenophon CEO David Fuscus’s...

Bloody Incident Will Haunt United Airlines

by David Fuscus | 24 Apr, 2017 | Crisis Communications, Current Events, PR Tips & Trends

The now famous United Airlines debacle of a bloodied passenger being dragged off a plane will resurface in news stories about United for years. Virtually everyone has seen the video of the crisis, from school children to captain of industries and because of it, they...

Volkswagen Exec’s Sincere Apology Blames Rogue Engineers – Not the Best Approach to a PR Crisis

by PRGN Admin | 19 Oct, 2015 | Crisis Communications, Current Events

By now, most people are aware that Volkswagen’s image has taken a severe hit over the past month, when it was revealed that the automaker had installed technology in its cars that could “cheat” emissions tests. VW admitted that worldwide, 11 million cars that run on...
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